We’re Here to Help—Before, During, and After Your Journey

Frequent Asked Questions

General Questions

Ngotea Distinctive Safaris offers a range of safari packages, including wildlife safaris, cultural tours, gorilla trekking, birdwatching, hiking adventures, and custom-tailored itineraries to suit your preferences.

We operate in popular destinations across East Africa, including Tanzania, Kenya, Uganda, and Rwanda. Our tours cover iconic parks such as the Serengeti, Maasai Mara, Ngorongoro Crater, Bwindi Impenetrable Forest, and more.

Yes, we specialize in creating personalized safari experiences. Share your interests, budget, and timeline, and we will design an itinerary tailored to your needs.

Yes, safaris are generally very safe. Our experienced guides prioritize your safety, and we follow strict safety protocols. We also recommend checking the latest travel advisories and ensuring you have the required vaccinations and travel insurance.

You can book directly through our website, email, or phone. Once we confirm availability, a deposit is required to secure your booking.

To confirm your booking, we require a deposit of 40%. This is consistent with our Terms and Conditions."

Yes, we accept payments through credit cards, bank transfers, and other secure payment methods.

Our cancellation policy varies depending on the timing of your cancellation. Refunds are subject to our terms and conditions. Note that certain fees, such as gorilla permits, are non-refundable.

Booking and Payment

Travel and Preparation

Yes, most travelers to Tanzania require a tourist visa. We do not recommend applying for the East Africa Tourist Visa unless you plan to visit Kenya, Rwanda, or Uganda in addition to Tanzania. It does not apply to Tanzania.

Vaccination requirements vary depending on your travel route and locations visited. We will provide specific recommendations based on your itinerary. Common vaccinations include Yellow Fever (if transiting through endemic areas), Hepatitis A/B, Typhoid, and Tetanus.

Pack light, breathable clothing in neutral colors, comfortable walking shoes, a hat, sunglasses, sunscreen, and insect repellent. Don’t forget your camera, binoculars, and travel documents.

Yes, family safaris are available. However, some activities, like gorilla trekking, have minimum age requirements.

Our safari vehicles are 4x4 Toyota Land Cruisers equipped with pop-up roofs for optimal game viewing, charging ports, a fridge, and comfortable seating. Depending on your package, we offer standard, mid-range, or luxury vehicles with additional features like air conditioning and extended body for extra comfort.

While we cannot guarantee sightings due to the unpredictable nature of wildlife, our guides are skilled in maximizing your chances of seeing the Big Five and other fascinating species.

Our accommodations range from luxury lodges to budget-friendly tented camps, depending on your package. All accommodations are clean, safe, and comfortable.

Yes, most packages include three meals per day. Specific dietary preferences can be accommodated if communicated in advance.

During the Safari

Post-Safari

Yes, airport pick-up and drop-off services are included in most of our packages or can be arranged upon request.

Our guides can assist in taking photos during your safari. We also recommend bringing your camera to capture the unforgettable moments.

Absolutely! Let us know your plans, and we can assist in arranging extensions such as beach holidays in Zanzibar or additional activities.

Write a review