General Questions
Ngotea Distinctive Safaris offers a range of safari packages, including wildlife safaris, cultural tours, gorilla trekking, birdwatching, hiking adventures, and custom-tailored itineraries to suit your preferences.
We operate in popular destinations across East Africa, including Tanzania, Kenya, Uganda, and Rwanda. Our tours cover iconic parks such as the Serengeti, Maasai Mara, Ngorongoro Crater, Bwindi Impenetrable Forest, and more.
Yes, we specialize in creating personalized safari experiences. Share your interests, budget, and timeline, and we will design an itinerary tailored to your needs.
Yes, safaris are generally very safe. Our experienced guides prioritize your safety, and we follow strict safety protocols. We also recommend checking the latest travel advisories and ensuring you have the required vaccinations and travel insurance.
You can book directly through our website, email, or phone. Once we confirm availability, a deposit is required to secure your booking.
We'll need a 30% deposit to confirm your booking, with the remaining balance due 30 days before the start of your safari. If booking less than 30 days before the tour, full payment is required at the time of booking.
Yes, we accept payments through credit cards, bank transfers, and other secure payment methods.
Our cancellation policy varies depending on the timing of your cancellation. Refunds are subject to our terms and conditions. Note that certain fees, such as gorilla permits, are non-refundable.
Booking and Payment
Travel and Preparation
Most East African countries require a visa. We recommend applying for an East Africa Tourist Visa if you plan to visit multiple countries. Check with your local consulate for specific requirements.
Yellow fever vaccination may be required, and we recommend malaria prophylaxis. Consult your doctor for a complete list of vaccinations and medications.
Pack light, breathable clothing in neutral colors, comfortable walking shoes, a hat, sunglasses, sunscreen, and insect repellent. Don’t forget your camera, binoculars, and travel documents.
Yes, family safaris are available. However, some activities, like gorilla trekking, have minimum age requirements.
We use well-maintained 4x4 safari vehicles equipped with pop-up roofs for game viewing, comfortable seating, and charging ports.
While we cannot guarantee sightings due to the unpredictable nature of wildlife, our guides are skilled in maximizing your chances of seeing the Big Five and other fascinating species.
Our accommodations range from luxury lodges to budget-friendly tented camps, depending on your package. All accommodations are clean, safe, and comfortable.
Yes, most packages include three meals per day. Specific dietary preferences can be accommodated if communicated in advance.
During the Safari
Post-Safari
Yes, airport pick-up and drop-off services are included in most of our packages or can be arranged upon request.
Our guides can assist in taking photos during your safari. We also recommend bringing your camera to capture the unforgettable moments.
Absolutely! Let us know your plans, and we can assist in arranging extensions such as beach holidays in Zanzibar or additional activities.
