When a booking is made with Ngotea Distinctive Safaris (NDS), either directly or through an agent, a contractual agreement is established between the client and Ngotea Distinctive Safaris (NDS) Tanzania Limited.
To facilitate efficient planning, please provide your tour number (or custom itinerary), intended travel dates, number of travelers, rooming preferences, and flight details, if available.
Upon confirmation, submit full passport names, nationality, passport number, and date of birth for all travelers.
A 40% deposit is required to confirm the booking. The balance must be paid at least 60 days before tour commencement. Deposits must be received within 14 days of booking. Failure to remit the deposit on time will result in the booking being downgraded or cancelled.
Bookings within 40 days of the tour start will be accepted subject to availability, full payment, and documentation.
All prices are quoted in US Dollars. Payment can be made via wire transfer or cash. Credit card, foreign cheque, or traveler’s cheque payments may be accepted subject to applicable bank and service fees. Ngotea Distinctive Safaris is not liable for wire transfer fees.
All cancellations must be communicated in writing and confirmed by phone.
Cancellation charges:
Special cancellation rules:
Amendments are subject to availability. No refunds for unused services, no-shows, or early departures.
Only safari-ready 4×4 vehicles are used. NDS may subcontract services. Clients may not drive these vehicles. Travel (land/sea/air) is subject to the carrier’s terms and international conventions. NDS is not liable for disruptions beyond its control.
Prices are based on twin sharing unless stated. Single supplements may apply. Equivalent accommodations may be substituted without refund or liability. All published prices are subject to change due to external factors.
Ground arrangement prices include:
Excludes: airport taxes, visas, vaccinations, insurance, tips, laundry, drinks, and personal expenses.
NDS reserves the right to apply surcharges due to unforeseen costs. Non-payment within 14 days may be treated as cancellation.
NDS acts as a booking agent and is not responsible for the actions or omissions of third-party service providers. Liability is governed by the laws of the operating country.
NDS may subcontract services and is not responsible for baggage loss or damage. It may cancel, amend, or refuse service at its discretion.
Clients are responsible for obtaining all required vaccinations and malaria prophylaxis. Participation in safaris carries inherent risks; NDS is not liable for illness, injury, or death unless caused by gross negligence.
Comprehensive travel and medical insurance is mandatory. It should cover:
Clients without insurance may not access emergency services. AMREF Flying Doctor cover is available upon request and included in some itineraries.
Itinerary changes may occur due to weather, wildlife movements, or logistics. NDS reserves the right to substitute accommodations or alter routes without liability.
NDS is not liable for disruptions caused by force majeure events (e.g., war, natural disasters, government restrictions).
NDS reserves the right to deny or remove travelers who compromise the safety, enjoyment, or operation of the tour.
Clients are solely responsible for valid documentation, including visas and health certificates. NDS is not liable for delays due to inadequate documentation.
NDS acts only as an agent and is not liable for illness, injury, loss, or delays caused by third parties or force majeure.
NDS may use photographs taken during trips for promotional purposes. Client-provided images may also be used with permission.
Complaints must be reported immediately to a tour representative and followed up in writing within 28 days of tour completion. Delayed complaints will not be considered.
While rare, wildlife encounters carry risk. Camps and lodges may be unfenced. Follow safety guidelines at all times. Animal sightings are not guaranteed.
Special requests (e.g., dietary needs, mobility concerns) must be communicated at the time of booking. While efforts are made to accommodate them, they are not guaranteed.
These terms and any contract with NDS are governed by Tanzanian law. Legal proceedings must be brought in Tanzanian courts.
Copyright 2025 NDS.
All Rights Reserved By Ngotea Distinctive Safaris
